How to Issue a Credit Note for an Invoice

Edited

Use Credit Notes to apply discounts or reduce the amount owed on unpaid invoices.

1. Select Billing > Invoices > Select your invoice > Click the three-dot menu

2. Click "Issue Credit Note"

3. Fill out the Credit Note Information

  • Effective Date

  • Internal Reason

  • Amount

4. Click "Issue Credit Note"

5. The Credit Note will be present on the invoice

The customer will be emailed details regarding their updated invoice.

Was this article helpful?

Sorry about that! Care to tell us more?

Thanks for the feedback!

There was an issue submitting your feedback
Please check your connection and try again.