Article Format Rules

Edited

This details the formatting structure for help articles.

Front Articles

  1. Do Not Bold H2's, H3's.

  2. Do not use H1's (The Title of the article is an H1).

  3. Links are bolded, underlined and blue.

  4. Titles are capitalized if the word has more than 4 letters (use your discretion, e.g. the, in, at, etc, would not be capitalized). Periods at the end.

    2. How To: Additional Customer Information to an Invoice.

  5. How To’s

    • H2’s for titles

  6. Do not use colour for normal text (defaults to black for titles, dark black/grey for text) 

    1. This is black text

    2. This is regular text

  7. Bullet points that are a sentence include a period.

  8. Statuses for contracts, invoices can include this format to stand out: Pending, Overdue, Paid etc.

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