Streamlining Invoice Payments with Stripe Cash Balance

When customers pay invoices via bank transfer through Stripe, the funds appear as a Stripe Cash Balance. This balance is held in Stripe for 90 days before being automatically returned to the customer's bank account.

Measure automatically consumes this cash balance to pay off the correct invoice. This eliminates manual reconciliation and ensures payments are applied accurately.

Measure uses a three-tier matching logic to determine which invoice a bank transfer should pay. The system attempts each method in sequence until it finds a match.

1. Invoice Number in Reference
Bank transfers include a reference field that can contain invoice numbers. If Measure finds one or more invoice numbers in this reference, it applies the cash balance to those specific invoices.

For example, a $50 bank transfer with invoice numbers INV-202502030017.

2. Exact Amount Match
If no invoice numbers are found in the reference, Measure looks for an unpaid invoice with an exact match to the transfer amount. A $50 bank transfer will automatically pay a $50 unpaid invoice.

3. Oldest Unpaid Invoice
If neither of the above methods work, Measure applies the cash balance to the oldest unpaid invoice. For a $20 transfer and a $10 oldest unpaid invoice, Measure pays the $10 invoice and leaves a $10 remaining balance on the customer's account.

The remaining balance will be listed as a Stripe cash Balance under Payment Methods.

If a customer has a remaining cash balance after Measure applies the matching logic, the system sends an email notification to company admins. This alert lets you review the outstanding balance and decide how to apply it.

You have 90 days to use the remaining balance before Stripe automatically returns it to the customer's bank account. The notification includes the customer name, remaining balance amount, and a link to the customer's cash balance page in Measure.