How To: Void an Invoice Payment that was Marked as Paid

Edited

Invoices that are Marked as Paid are payments you receive outside of Measure and not through the standard checkout session. Manually marking an invoice as paid is signifying that the invoice has been paid, but outside of Measure.

1. Go to the Payment > Click "Actions"

2. Click "Void"

3. Click "Confirm"

Note the Invoice will now be in either Pending or Overdue status.

Was this article helpful?

Sorry about that! Care to tell us more?

Thanks for the feedback!

There was an issue submitting your feedback

Please check your connection and try again.